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About Us

SmartStuff Limited is a family run business based in Hertfordshire.

Specialising in hobbies and crafts with particular emphasis on models, railways and accessories, we aim to continually introduce new and innovative products alongside the “old faithful's” at affordable prices.

If we do not stock something you require please contact us and we will endeavour to source your requirements.

We have embraced the Internet and sell via our website and also have a presence on eBay trading as SmartStuffltd.

We believe that great value should not compromise exceptional customer service or quality of products. Our customers form the focus of our business.


Delivery UK only via Royal Mail or Courier dependent upon on the size of the package.

Orders are normally despatched within 24 hours of receiving full cleared payment to the address provided by PayPal’s Secure Payment System.

Overseas Delivery

Please be aware we are currently trading within the UK only.

Cancellation of Order

In addition to your legal rights, we also allow you to return goods if you simply change your mind.

Please contact us for details on how to return the unused goods in there original sealed packaging within 30 days and we will offer you a refund of your purchase price.


All prices quoted are in UK Pounds Sterling (GBP £)
Payment should be made in UK Pounds Sterling (GBP £) via PayPal.
PayPal securely accepts all major credit and debit cards along with bank transfers.

Why we use PayPal

PayPal is the preferred way to pay online in the UK because it's safe and fast. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Why pay with PayPal?

• It's safe: Shop at thousands of websites without sharing your financial details.
• It's fast: With no need to type in your card details, you can check out in a few clicks.
• It's easy: All you need is an email address and password to pay online.

Payment information is not passed to SmartStuff Limited, or stored by SmartStuff Limited.


If you need to return your order, returns are accepted up to 30 days after delivery providing:

  1. We are informed of your intention to return the item within the 30 day period
  2. The items are returned in their original, unopened packaging.
  3. The delivery is trackable.
  4. The cost of returns is borne by the customer.
  5. Returns should be made to SmartStuff Limited at the address provided by us.

On safe receipt of the item, and assuming the above procedure is followed, a refund will be made of the original purchase price paid for the item via PayPal.

We reserve the right to charge a 10% re-stocking fee.
The above returns policy does not affect your consumer rights.
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